System Features

  • call a group of interpreters. Number of interpreters to call to be set in the account
  • all language combinations provided with voice recognition
  • currently available in English, soon in German, Spanish, Dutch, French and Italian
  • auto-rating system interpreters availability (available but call not answered)
  • client rating interpreter after the call
  • choice of high volume phone numbers
  • choice of toll free numbers
  • if no interpreters available, email client when the interpreter comes available
  • regular interpreter call, based on language combination
  • regular phone call based on ID of the interpreter
  • email notification client with call recording and ID interpreter
  • conference call with third party and interpreter on language combination
  • conference call with third party and based on ID of the interpreter
  • interpreter email notification that client urgently needs that language combination interpreter
  • advanced search options interpreters in your system (now available, time zone, language combination etc)
  • your own support number to route the support calls to
  • build-in voice mail for support calls
  • email notification for new voice mail calls
  • email notification for new registered clients
  • email notification when interpreter is changing availability or details change in system.
  • email notification when client has low balance and announced in the system when calling in
  • auto blocking of expensive/premium numbers dial out for conference calls to avoid system abuse
  • when call is made on ID interpreter and interpreter is not available, client and interpreter auto receive email when that interpreter on ID is available.
  • auto announce and disconnection of client if money is all used in his or her account
  • integrated voice recognition for language names (like Dutch, German, English etc)
  • upload your own welcome message for your telephone interpreting system

  • Secure SSL connection
  • Auto backup system daily
  • Backups maintained for 7 days
  • Secure routing of calls

  • payment options to interpreters, export options
  • call logs
  • client details
  • overview profit and payment
  • pro forma invoices option
  • recruitment system interpreters
  • build-in messaging system between you and your interpreters
  • build-in rating system interpreters
  • import options database interpreters.
  • search options interpreters, pending, active, on subject, native language, time zone availability, ratings
  • clear overview cost/payments/to pay interpreters/net profit in your account
  • newsletter system integrated for your clients and your interpreters
  • availability report to easily check which languages and times when you have and you don’t have interpreters available

  • affordable subscriptions three times depending on interpreters needed
  • no setup cost
  • free 30 day trial
  • buy your own phone number, high volume number (PRI) or toll free number
  • no system cost on minutes used
  • no hidden cost
  • external party for dial out
  • no call outing charges per minute by Telephone interpreting service
  • Callcentric buy minutes for making outgoing calls
  • 3 type of subscriptions upgrading possible
  • 250 interpreters max in the system 199 Euro
  • 500 interpreters max in the system 299 Euro
  • unlimited interpreters account 499 Euro per month

  • integrated export overview of payments for interpreters
  • clients can pay using Paypal, Moneybookers and credit card
  • overview clients paid in your system

  • With the subscription and free trial account you will have your own company page login
  • Upload your own logo for your telephone interpreting website
  • Let interpreters register through your website
  • clients can start using your telephone interpreting service directly from your website

  • special dedicated language interpreting lines for call centres
  • special dedicated language interpreting lines for large companies
  • Extra languages for the system. Get your own Spanish, German, Dutch, Italian and French language system
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