Why most interpretation agencies are using telephone interpretation

(Last Updated On: May 16, 2017)The main reason why interpretation agencies have been conceptualized is the need to organize a number of interpreting professionals in order to connect their services with the clients who are requesting such services. But connecting with others has dynamically changed over the last decades. Based on these changes, the interpretation service providers faced the necessity to re-position themselves and the channels they were using for providing their services.

Naturally they started to introduce telephone interpretation into their channels of communication due to their advantages. Similarly they applied the video conference calls as well. The latest are being used during conversations held between groups of individuals (like business  meetings where some of the guests do not speak the same language).

There are several factors why most of the interpretation agencies are using the telephone interpretation



Below, we will be mentioning the most important ones.

  • No boundaries
  • No need to travel
  • Cost efficient
  • More time for studying purposes
No boundaries – You can engage an interpreter living on the other side of the planet and still be able to provide him/ her the right instruments to connect with the prospect customer.

No need to travel – When applying telephone interpretation into your agency, your hired professionals won’t have to travel from one place to another to provide their services. They will be able to interpret from your/ their own premises.

Cost efficient – The telephone interpretation method is generally considered to be more cost efficient than the face to face interpretation. Thus, you will be offering a more enthusiastic solution to your client base and your prospect customers as well.

More time for studying purposes - Considering the fact that telephone interpretation does not need travel time, it automatically allocates an amount of time to the professionals. This time can be used in order to update with the latest language developments.

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